Returns & Exchanges

We want you to love your curls, coils, and waves, which is why we offer a 30-day satisfaction guarantee on all As I Am products. If a formula doesn't meet your hair's unique needs, we are happy to facilitate a return or exchange for your peace of mind.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, we will email you a prepaid shipping label to print and attach to your return package.

• 3.
  Pack and Ship

  Securely pack the products in their original packaging, ensuring the bottles are sealed, and drop the parcel off at any authorized carrier location.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.